Overview
Thank you for choosing Genius Tech Development LLC for your digital needs. This Shipping Policy explains how we deliver our services. Please read it together with our Terms and Conditions and General Service Agreement.
- Genius Tech Development LLC
- San Francisco, CA 94103
- Phone: (888) 531-8488
- Email: info@geniustechdevelopment.com
Delivery method
Our services, including web development, logo design, graphic design, video production and branding, are delivered online. No physical shipping is involved. Deliverables are provided electronically by email, shared links or file transfer, or by publishing to your website or accounts.
Delivery timeframe
Delivery typically takes one (1) to two (2) weeks after we receive all necessary information, materials and approvals from you. Timeframes are estimates, may vary with the complexity and scope of the project, and are extended by any delays in receiving your materials or feedback. We will provide a more specific estimate once we have reviewed your requirements.
Acceptance of delivery
A deliverable is considered delivered when it is sent to the email address you provided or published to your website or accounts. Deliverables not rejected in writing with specific reasons within five (5) business days are deemed accepted.
Document signature
To begin work, we may require a signed or electronically accepted service agreement, plan confirmation or invoice. Acceptance or payment confirms your agreement to our terms and authorizes us to proceed.
Cancellation and refunds
If you need to cancel before delivery, contact us as soon as possible. Depending on the stage of the project and the work completed, cancellation fees may apply. Refunds are handled as described in our Refund Policy.